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Q: How To Pay?

A: You can easily pay with your paypal balance or with your credit/debit-card through our paypal payment-gateway.

Q: I don't see the item i need on your site, do you have it?

A: Note that we're still upgrading our site, if your looking for an item thats not listed contact one of our Agents on live chat.

Q: How do I get my items?

A: Once your order has been completed, you will receive an e-mail with account information of where your items are stored.

Q: Can you help me transfer the items that have been purchased?

A: Yes, we provide mule assistance. Contact us on live chat once you've received the e-mail that your order has been completed.
If we are online on live chat, one of the active Agents will assist you.

Q: What if live chat shows no one online?

A: Incase none of our agents are available, you can sent us an e-mail through the live chat system to schedule your mule assistance.

Q: Howlong does it take untill I receive my items?

A: Usual delivery times are within 0-12 hours, with custom orders excluded and levelservices those usually take longer.

Q: Its been over 24 hours and I still haven't received any e-mail that my order has been completed.

A: Please make sure you check your ''spam'' folder, sometimes the e-mail(s) end up into your spam folder.

Q: I've checked my ''spam'' folder and there is no e-mail there either.

A: Contact us on live chat or sent us an e-mail, so one of our Agents can look into why you haven't received the information yet.

Q: Do you take back items that are purchased?

A: All sales are final.

A D2 Item Shop with years of experience and devotion to the game.

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